Sales Support Administrator

Cardinal Health, Inc. (NYSE: CAH), is a global integrated healthcare services and products company, providing customized solutions for hospital systems, pharmacies, ambulatory surgery centers, clinical laboratories and physician offices worldwide. The company provides clinically-proven medical products and pharmaceuticals and cost-effective solutions that enhance supply chain efficiency.

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

• Support the daily needs of customers, manufacturer’s reps, and the Tradex sales team in order to meet sales objectives
• Daily contact via phone and email with customer sales leaders, sales reps, and category managers
• Fielding questions and making recommendations related to products, pricing, bids, cross referencing, samples, and promotions
• Position serves as a the primary internal contact for customer service, procurement, accounting, and operations for any pricing, quality, invoicing, and any other issues related to the strategic account.
• Managing deviated pricing contracts renewals and expiration's
• Weekly review of key customer orders and inventory status
• Annual travel to industry trade show
• Price discrepancy reconciliation with Customer Service
• Update and maintain customer management system

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
• Completes work independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

• Bachelors Degree preferred
• Min 4 years general business experience, preferred
• Strong written and verbal communication skills
• Computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)
• Customer service, problem solving and analytical skills required