Customer Insights Intern

Birchbox is beauty made easy. Founded in 2010, we redefined the way people shop for beauty and grooming by pairing a monthly delivery of personalized samples with original content and a robust e-commerce shop. We partner with the best brands in the industry, from mainstream favorites to niche up-and-comers, and use a proprietary algorithm to send the right products to the right people, based on their profiles and preferences.

Support the Customer Insights function with day-to-day needs and gain exposure to a highly strategic area of the company. In this role you will have the opportunity to gain an understanding of customer psychology and gather data to help answer big business questions. We are looking for a high achiever who is curious about consumer behavior and strategic marketing.

• Supporting customer research projects, including both qualitative and quantitative research
• Programming surveys and drafting reports of survey data
• Recapping customer focus groups and distilling key takeaways
• Summarizing industry reports

• A self-starter attitude and ability to take direction, but also work independently
• Comfortable with data analysis and working with Excel and Powerpoint
• An approachable and positive attitude
• A strong interest in marketing and consumer psychology (and an interest in the beauty industry helps!)
• Extremely organized with a high level of attention to detail
• Enthusiasm for the Birchbox brand
• Previous internship experience in an office environment
• Demonstrated academic excellence
• Business or social sciences majors preferred