Business Analyst

Bartech is a premier, professional services firm offering global Recruitment & Staff Augmentation, BPO and Managed Service Provider (MSP) solutions. Through its high-touch, cost effective and customized approach, Bartech helps its clients mitigate risk while improving access to talent and quality of hire.

As a Business Analyst, you will be part of a dynamic team, assisting with implementations for new and existing MSP clients, under the direction of a Project Manager

• Analyze and document customer current-state processes and procedures, perform gap analysis based upon Bartech standard practices and recommend future-state customer processes and procedures
• Utilizing Assessment Questionnaires to create Visio process maps and To-Be PowerPoint presentations
• Interface with customer to collect and validate user, approval hierarchy, worksite, cost center, supplier, worker, job description and rate data for load in VMS Tools
• Work with Bartech Technology Specialists to document and define application configuration and other customer requirements.
• Execute project timeline tasks as indicated/ directed
• Maintain customer communication through phone, email, and in-person interaction
• Document meeting minutes for Weekly Status Meeting and customer-facing meetings.
• Support companies quality organization initiatives by supporting all Implementation activities for each engagement in compliance with Bartech defined procedures
• Initiate actions to prevent errors
• Identify and record any problems related to product, process and quality systems
• Initiate, recommend, or provide solutions through designated channels
• Verify the implementation of solutions
• Controls further processing until errors have been corrected
• Support Sales efforts with Pre-Sales assessment projects.

Business Requirements:

• Strong communication skills, including written and verbal
• Ability to work effectively both independently and in a team based environment
• Driven, self-motivated, takes initiative
• Strong multi-tasking and organizational skills
• Exceptional level of attention to detail with a high level of accuracy
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Travel required 10-20%, some International travel may be required
• Ability to problem solve and communicate conceptual information to all levels of internal and external management
• Ability to analyze workflow from end-to-end to determine and articulate impacts of recommended changes
• Work effectively with both local and remote project team members
• Excellent customer service skills
• High sense of urgency

Technology Skills Requirements:

• MS Excel (Advanced Level)
• MS Word
• MS PowerPoint
• Flowcharting (MS Visio)
• VMS Software experience: Fieldglass, IQN, Beeline, Peoplefluent

Required Experience

Years of Specific Industry Experience Requirements:

• Minimum of three years developing MS Excel analytical spreadsheet & performing advanced analysis
• Minimum of one year staffing industry experience, MSP experience preferred
• Minimum of three years customer service experience
• Minimum of three years project based responsibilities

Education Requirements:

Bachelor’s Degree (in Communication, Marketing, Business or Information Systems preferre