Business Analyst

Bartech

(Southfield, Michigan)
Full Time
Job Posting Details
About Bartech

Bartech is a premier, professional services firm offering global Recruitment & Staff Augmentation, BPO and Managed Service Provider (MSP) solutions. Through its high-touch, cost effective and customized approach, Bartech helps its clients mitigate risk while improving access to talent and quality of hire.

Summary

As a Business Analyst, you will be part of a dynamic team, assisting with implementations for new and existing MSP clients, under the direction of a Project Manager

Responsibilities
  • Analyze and document customer current-state processes and procedures, perform gap analysis based upon Bartech standard practices and recommend future-state customer processes and procedures
  • Utilizing Assessment Questionnaires to create Visio process maps and To-Be PowerPoint presentations
  • Interface with customer to collect and validate user, approval hierarchy, worksite, cost center, supplier, worker, job description and rate data for load in VMS Tools
  • Work with Bartech Technology Specialists to document and define application configuration and other customer requirements.
  • Execute project timeline tasks as indicated/ directed
  • Maintain customer communication through phone, email, and in-person interaction
  • Document meeting minutes for Weekly Status Meeting and customer-facing meetings.
  • Support companies quality organization initiatives by supporting all Implementation activities for each engagement in compliance with Bartech defined procedures
  • Initiate actions to prevent errors
  • Identify and record any problems related to product, process and quality systems
  • Initiate, recommend, or provide solutions through designated channels
  • Verify the implementation of solutions
  • Controls further processing until errors have been corrected
  • Support Sales efforts with Pre-Sales assessment projects.
Ideal Candidate

Business Requirements:

  • Strong communication skills, including written and verbal
  • Ability to work effectively both independently and in a team based environment
  • Driven, self-motivated, takes initiative
  • Strong multi-tasking and organizational skills
  • Exceptional level of attention to detail with a high level of accuracy
  • Demonstrated willingness to be flexible and adaptable to changing priorities
  • Travel required 10-20%, some International travel may be required
  • Ability to problem solve and communicate conceptual information to all levels of internal and external management
  • Ability to analyze workflow from end-to-end to determine and articulate impacts of recommended changes
  • Work effectively with both local and remote project team members
  • Excellent customer service skills
  • High sense of urgency

Technology Skills Requirements:

  • MS Excel (Advanced Level)
  • MS Word
  • MS PowerPoint
  • Flowcharting (MS Visio)
  • VMS Software experience: Fieldglass, IQN, Beeline, Peoplefluent

Required Experience

Years of Specific Industry Experience Requirements:

  • Minimum of three years developing MS Excel analytical spreadsheet & performing advanced analysis
  • Minimum of one year staffing industry experience, MSP experience preferred
  • Minimum of three years customer service experience
  • Minimum of three years project based responsibilities

Education Requirements:

Bachelor’s Degree (in Communication, Marketing, Business or Information Systems preferre

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Southfield, Michigan
Skills Desired
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  • Multi-tasking
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Motivated
  • Microsoft Visio
  • Strong Written and Verbal Presentation
  • Software

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