Senior Project Manager

Assurant, Inc. helps people protect what matters most to them. We provide specialty protection products and related services to safeguard against risks. With a strong commitment to service, sophisticated technology and an array of flexible tools, we build solutions to meet customers’ needs.

The Sr. Project Manager is responsible for the overall delivery and management of projects/programs. Serves as the customer contact, presents project status, manages the project change process, manages customer expectations, escalates issues as appropriate and identifies opportunities for follow-on work or new projects; performance of these duties also applies to managing and representing third party vendor relationships in support of the program. Escalates issues that impact timing and/or budget to management.

• Project/Program Management
• Customer Relationship Management
• Analysis/Solution Generation
• Escalates issues that impact timing and/or budget to management.

Basic Qualifications

• 10 years IT and/or business experience managing projects/programs
• 5 years of experience with Agile methodology

Other Requirements

• Experience with mobile applications
• The successful candidate will be self-directed and able to work under minimum supervision
• Ability to manage complex programs/projects of long-term duration
• Ability to manage external vendors/partners
• Prepare and direct the preparation of required project documentation according to current methodology
• Develop, review and approve plans for completing project deliverables, including scheduling and coordinating activities of project team members
• Facilitate team participation, conflict resolution and consensus building
• Facilitate and/or initiate post-implementation project reviews; document best practices and lessons learned for project archives
• Build rapport with and among all program stakeholders
• Communicate effectively with customers and actively seek alignment with expectations on all aspects of project execution
• Respond effectively to customer inquiries and requests and seek opportunities to increase customer
• Ensure a solid approach is used to track issues and their resolution throughout the life-cycle of the program and all projects
• Provide alternative options and recommendations to program decision-makers

Preferred Qualifications:

• Bachelor’s Degree
• PMP Certification