Data Quality Coordinator

AppFolio Property Manager is a powerful cloud-based property management software that allows apartment, residential, commercial, student housing, and community association property managers to more effectively market, manage and grow their business.

The Data Quality Coordinator is a key player for the AppFolio sales team thru assisting in research and record maintenance that will drive improved business performance. This a great opportunity for candidates who aren't afraid of a challenge, and for those who thrive in a fast-paced team environment. The ideal candidate will possess strong interpersonal skills and a demonstrated track record of meeting tight deadlines with emphasis on sustained accuracy and attention to detail. Each Data Quality Coordinator is equipped for success with a detailed onboarding process, along with continued mentoring from peers and leadership.

• Outbound telephone-based research for AppFolio Property Manager
• Maintain a call volume of 90-120 calls per day with the intent to qualify data into new accounts.
• Update and maintain Sales database as appropriate, including data coordination and research
• Report on weekly results, both qualitative and quantitative
• Expand knowledge of industry as well as the competitive posture of the company

• Exceptional level of critical thinking and ability to problem solve
• Willingness to learn new skills and the ability to be flexible with change
• Ability to multi-task while paying attention to detail,, and manage time effectively
• Exceptional communication skills both verbal and written
• MS Office knowledge including Word, Excel, and PowerPoint
• Some experience working in software or business-to-business environment is desired
• Basic computer skills required, Apple user a plus.
• Experience with use of customer relationship management (CRM) databases, Salesforce a plus
• BS/BA degree preferred