Sales Department Clerk
American Girl
(Miami, Florida)American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), the world’s leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters.
We're looking for a dynamic individual as a Seasonal Sales Department Clerk who has the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment.
- Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
- Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
- Share information on store events, promotions and activities with customers.
- Promptly and accurately process all point-of-sale transactions.
- Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
- Communicate merchandise and service needs to management on timely basis.
- Provide assistance to accomplish team and company goals.
- High school degree or equivalent, preferred.
- Sales experience in the specialty retail or service industry, preferred.
- Must possess basic computer skills; some experience using a POS System, preferable.
- Experience working with children, preferred.
- Must be willing to work a flexible retail schedule, including days, nights and weekends.
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