Sales Department Clerk

American Girl

(Miami, Florida)
Evenings Weekends Temp / Seasonal
Job Posting Details
About American Girl

American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), the world’s leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters.

Summary

We're looking for a dynamic individual as a Seasonal Sales Department Clerk who has the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment.

Responsibilities
  • Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
  • Share information on store events, promotions and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
  • Communicate merchandise and service needs to management on timely basis.
  • Provide assistance to accomplish team and company goals.
Ideal Candidate
  • High school degree or equivalent, preferred.
  • Sales experience in the specialty retail or service industry, preferred.
  • Must possess basic computer skills; some experience using a POS System, preferable.
  • Experience working with children, preferred.
  • Must be willing to work a flexible retail schedule, including days, nights and weekends.

Questions

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Miami, Florida
Skills Desired
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  • Answering Questions
  • Computer
  • Directing Customers
  • Point of Sale System (POS)
  • Product Knowledge
  • Promotions
  • Retail
  • Sales
  • Upselling
  • Sale Transactions

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