Business Analyst I

Ambit Energy provides electricity and natural gas services in deregulated markets across the United States, primarily marketed through a direct sales channel of more than 400,000 Independent Consultants.

• Responsible for supporting 1-2 business units.
• Act as a liaison between the internal business organization, development team / testing teams & senior management
• Effectively maintains a positive attitude and eagerness to make a difference
• Quickly understands business issues and data challenges for the team and industry
• Clear leader identifying team’s strengths and challenges to suggest areas of improvement in methodology & procedural changes
• Work with the team to continuously improve analyst processes & adherence to consistent expectations
• Handle both strategic and tactical projects that encompass requirements elicitation, system / screen design, user / functional requirements documentation & post production defect tracking
• Review and edit requirements, specifications, business processes and recommendations related to proposed solutions
• Manage time & set priorities / deadlines appropriately & perform management escalations
• Adequately engages in and manages multiple initiatives
• Take initiative in a leadership role to work independently with users to define concepts and set expectations under direction of project managers
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Plays a key role in User Acceptance Testing efforts: provides acceptance criteria, use cases, and assists with business expectations & questions
• Ability to run SQL queries to get data for analysis on project related initiatives.
• Collaborates effectively with PM to report on issues and conflicts that impact time, cost, scope, quality, and risk with possible mitigation strategies.
• Successfully practices Ambit core values.
• Continuous sharpening of BA skills (both self & team) by researching and bringing learning opportunities to sharpen our craft
• Appropriately expresses stakeholders verbatim desires and/or current projects needs using a combination of textual formats, visual data/processing modeling, diagrams, and metrics with limited assistance.
• Full time physical attendance is an essential element of the job
• Success in the following job competencies:
  • Analysis and Facilitation skills
  • Excellent written and verbal communication skills up to but not limited to: facilitation in meetings, emails, user stories, in person conversations, meeting notes, and presentation skills
  • Customer Centric Focus and Relationship Building
  • Elicitation of Business Requirements
  • Champion for Change
  • Information and Technology Proficiency
  • Leadership mind set
  • Effective Problem Solving and Decision Making skills
  • Adaptability & Flexibility
  • Strong analytical, organizational & time management skills
  • Self-motivated
  • Quick absorption of new information & new domains
  • Team player – ability to work well within a team – accept and provide constructive criticism for team building and improving team functionality
  • Must work effectively in a dynamic environment
  • Building business knowledge to become a SME

Required Skills

• Understanding of Agile Software Development Life Cycle Methodology
• Bachelor's degree or equivalent work related experience in a BA role
• 1-2 years prior analyst experience
• Independently manage small to medium sized projects
• 1-2 years of experience in gathering explicit business requirements using interviews, document analysis, requirement focus groups, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Capable of conducting self-directed research with minimal assistance in order to fill in any gaps in the requirements or feature requests made by business
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Independently facilitate with multiple teams and their agendas to come to a joint acceptance of desired project direction
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish between user wants and true needs.
• Can successfully deliver the following artifacts as needed: functional requirements, business requirements, use cases, GUI, screen and interface designs using standard templates and layouts with minimal assistance or guidance.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements using natural language.
• Excellent verbal and written communication skills and the ability to interact professionally with diverse groups and various levels of management (i.e. executives, managers, and subject matter experts)

Additional Qualifications a Plus

• Energy Industry Experience
• Training Experience
• QA Experience
• Development Knowledge a plus
• Working knowledge of data and project tracking system
• 1+ years of Project coordinator experience a plus