Systems Engineer

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

• Understand how commodity servers, operating systems and networks function, perform and scale.
• Possess superb troubleshooting and problem analysis skills.
• Drive technical innovation and efficiency in infrastructure operations via automation.
• Design systems management solutions using automation and self-repair rather than relying on alarming and human intervention.
• Create processes that enhance operational workflow and provide positive customer impact.
• Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation.
• Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones.
• Act as a technical point of escalation & mentor for junior staff.
• Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources.
• Develop appropriate metrics to demonstrate performance at improving operational efficiency.

Basic Qualifications

• 3+ years relevant work experience
• Experience deploying and operating Linux or other UNIX variants in a datacenter environment.
• Experience with server hardware management across multiple vendors.
• Experience in automation via shell scripting/Perl/Python/Ruby programming.
• Standard internet protocols (VPN, IKE, IPSec, Ethernet, ARP, IP, ICMP, UDP, TCP, SSL, DNS, HTTP, etc.)
• Experience with security best practices in server configuration, tool development, and access controls.
• Previous experience with network automation (e.g. automated provisioning and remote configuration of switches and routers; flow-based analysis and predictive modeling of traffic in dynamic routing environments.)

Preferred Qualifications

• Bachelors degree
• Experience deploying or managing servers in large-scale, geographically diverse environments.
• Experience with capacity planning, utilization review & performance monitoring.