Enterprise Architect

Akamai(R) is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web.

The Enterprise Architect (EA) is a senior level technology leader who provides technical advisory services to key decision makers and provides design services for the technical development for enterprise customers using the Akamai’s Intelligent Edge Platform. The EA is a proven technology leader that will help build strategic roadmaps with customers to meet their business objectives and achieve increased value from their investment in Akamai. The EA works closely with the account team to grow accounts and be the technical expert to drive the customer’s business strategy. The EA will show high standards of leadership – provide subject-matter-expertise for new products to the rest of the organization and actively develop junior staff within the Global Services and Support organization through training and one-on-one mentorship.

• The EA works with customers to define a strategy for business-critical web applications, mobile expansion and network infrastructure.
• The EA provides advisory services to equip customers with latest technology best practices to achieve high performance, scale and security for their web applications.
• Additionally, you will be able to communicate the merits and pitfalls of technology decisions to our customer’s senior business management and C-level executives.
• The EA provides technical and thought leadership to many groups inside and outside of Akamai including: Akamai’s Professional Services community, the customer’s IT and development teams, and the customers business stakeholders.
• The EA addresses gaps in customer’s architecture in areas including web servers, application servers and network infrastructure, and helps map Akamai’s products and features to meet specific technical requirements.
• The EA works closely with the customer’s team throughout the development lifecycle, translating business metrics and goals, while providing guidance around requirements gathering, scoping, solution development, deployment, as well as documenting and training the customer to maintain the solution.
• The EA works closely with Akamai’s Product Management and R&D to develop future product direction and strategy - providing valuable input from the customers.
• The EA will perform the role of subject matter expert for new products and act as liaison between the engineering and professional services teams.
• The EA educates both internal and external audiences on the latest technology trends, internet best practices and Akamai-specific solutions for the most pressing customer needs around performance, scale and security.
• The EA serves as an evangelist for both the Professional Services organization and for Akamai in general.

Basic Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field degree.
• 8 years in consulting, professional services and/or other customer-facing role focused on delivering technical products or services.
• 2 years experience with Internet technologies including: TCP/IP, HTTP, DNS, SSL..

Desired Qualifications

• 2+ Years business experience which may include P/L responsibilities, experience as a startup owner, or product management.
• Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field. Alternatively, Master’s degree in Business Administration.
• Experience with strategy and/or technology consulting.
• Proven knowledge of web servers, application servers, accelerators, routers and caching devices.
• Development experience in Python, Javascript, Java, ASP.NET or Unix shell scripting.
• Experience with designing scalable web infrastructure and troubleshooting web performance related issues.
• Experience with web performance measurement and web optimization techniques.
• Proven ability with mobile network architecture and application development.
• Proven ability working within a Content Delivery Network.
• Experience with full software development lifecycle.
• Proven ability to manage large projects, problem solve, make quick decisions and a passion for excellence.
• Ability to operate independently and apply strategic thinking with technical depth.
• Excellent written, verbal, and presentation skills.