Customer Service Representative

Acceptance Now is rapidly growing with over 1,000 locations that operate within name brand retailers across the country. Since 2005, we have been providing customers access to the products they want and need.

Provide the highest level of customer service through account management activities.

• Perform premier customer service in respect to all customers both internal and external to the partnership store
• Complete customer service calls in a timely manner as assigned
• Work as a cooperative member of the partnership store team and AcceptanceNOW team in all operational aspects
• Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process
• Any other duties assigned by the Lead Sales Assistant
• Review expired accounts and communicate with customers to promote timely payments
• Maintain accurate records of past due account activity

• Prior customer service experience
• Minimum high school diploma or equivalent
• Friendly with exceptional communication skills
• Organizational and time management skills, ability to multi-task
• Proficient with simple math calculations
• Computer literacy/proficiency in a windows operation system