Customer Service Representative

Headquartered in Atlanta, Aaron's, Inc. (NYSE: AAN) is a leader in the sales and lease ownership and specialty retailing of furniture, consumer electronics, home appliances and accessories, and currently has more than 2,000 Company-operated and franchised stores in 47 states and Canada. Progressive Leasing, a leading virtual lease-to-own company, provides lease-purchase solutions through approximately 17,000 retail locations in 46 states.

As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers.

* Personally support every customer to Own it. * Customer Care & Service * Drive Sales through building authentic relationships with customers * Assist customers on the showroom floor * Accept & process current customer payments * Assist with store sales by in store marketing * Input customer information into the store computer for new lease agreements * Update customer information & account status in the store’s computer system * Manage cash transactions with customers * Administrative Assistance * File & maintain customer folders and records * Answer incoming telephone calls * Maintain regularly mailing campaign * Process order forms and references **Additional duties** * Maintain the appearance & organization of the customer transaction counter * Assist in the maintenance of the showroom through cleaning, organizing & merchandising * Additional duties as assigned by management

* High school diploma or equivalent * Excellent interpersonal skills are required for daily customer contact * Working knowledge of electronic products (appliances, computers, etc.) * Strong sales skills- showroom and telephone * Position may require lifting up to 50 lbs. without help * Excellent telephone manners * Strong communication skills * Strong computer skills * Maintain professional appearance